Q. Which versions of Visual Studio does Entrian Inline Watch work with?
A. Visual Studio 2012, Visual Studio 2013, Visual Studio 2015, and Visual Studio 2017, not including Visual Studio Express (because Visual Studio Express doesn't support addins).
Q. Which Visual Studio languages and technologies does it work with?
A. Managed and Native, C++, C#, and VB.
Q. How much does a license cost?
A. The price for an Entrian Inline Watch license is $29 per developer. Volume discounts are available – see the next question:
Q. Can I get a volume discount?
A. Yes: if you buy a multi-user license for 5 users or more in a single transaction, you pay $24 per user.
Q. How does the 30-individual-day trial work?
A. When you install the trial version, it starts counting the individual days when you use it. (So if you don't use it for a while, your trial won't expire.) After 30 actual days of usage, the trial expires and you'll need to buy a license to continue using it.
Q. How does licensing work?
A. There are two kinds of license: Individual and Multi-user. If you fill in a Quantity of more than 1 on the Buy page, you get a Multi-user license.
An Individual license allows a single developer to use Entrian Inline Watch on any number of machines. Individual licenses are named ("Licensed to Joe Bloggs") and licenses are transferable between developers – just drop us an email and we'll change the name for you (but we won't sue you if Joe leaves your company and Fred takes over his license without telling us).
A Multi-user license allows a given number of developers to use Entrian Inline Watch simultaneously. These are also named ("Licensed to Acme Corp - 10 users").
Q. What's the upgrade policy?
A. Free upgrades for life. Buy a license for Entrian Inline Watch, and you can always upgrade to the latest version for free.
Q. What if I want a refund?
A. In most cases we'll give a refund on request. We want you to be delighted with our software – if you're not, we'd love to know why not so we can try to fix it, but if we can't, you can certainly have a refund. A refund invalidates your license – you must stop using Entrian Inline Watch once you've received a refund.
Q. How does technical support work?
A. Technical support is by email and web form only. We promise a real response from a real person within 24 hours (but we try to be much quicker than that). Currently we don't offer telephone support or paid priority support – if you're interested in these, please do let us know.
All users of Entrian Inline Watch (those on a free trial and those with a paid license) are entitled to technical support, but those with a paid license get priority.
Q. Entrian Inline Watch sucks!
A. Tell us – we want to know! Without feedback from real users, we can't make our software as good as we want it to be.
Q. Entrian Inline Watch rocks!
A. Tell us – we want to know! We're in it for our egos as well as the money. :-) Give us a glowing testimonial and we'll put it on our website.